Terms of Service

By accessing or using the Professional Multiservices website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

Our Services Include:
• Individual and business tax preparation and filing
• Accounting and bookkeeping services
• Payroll processing and compliance
• Business formation and entity structuring
• Strategic advisory and consulting
• ITIN application assistance
• Financial planning and tax planning

The specific services provided to you will be outlined in a separate engagement letter or service agreement.

• Provide accurate, complete, and timely information necessary for us to perform our services
• Maintain organized records and documentation as required by law
• Respond promptly to our requests for information or clarification
• Review all documents and information we provide to you
• Inform us immediately of any changes to your financial situation or personal information
• Pay all fees and charges in accordance with our fee agreement
• Comply with all applicable federal, state, and local laws and regulations

You are responsible for the accuracy and completeness of all information provided to us. We rely on the information you provide and cannot verify the accuracy of all documents and statements you submit.

Scope of Services: Our services are limited to those specifically outlined in our engagement letter. We are not responsible for matters outside the scope of our engagement unless we agree to such services in writing.

No Legal Advice: We provide tax, accounting, and financial services. We do not provide legal advice. For legal matters, please consult a qualified attorney.

Third-Party Reliance: Our work product is intended solely for your use and may not be relied upon by third parties without our express written consent.

Payment Terms:
• Fees are due upon completion of services unless otherwise agreed
• We accept payment by cash, check, credit card, or electronic transfer
• Late payments may be subject to interest charges
• We reserve the right to suspend services for non-payment

Fee Disputes: If you have questions about fees or charges, please contact us promptly. We are committed to resolving any billing concerns fairly and professionally.

We May Disclose Information:
• When required by law, court order, or regulatory authority
• When you authorize disclosure in writing
• To third-party service providers who assist us in providing services (subject to confidentiality agreements)
• To defend ourselves in legal proceedings
• When necessary to comply with professional standards

For more information about how we handle your personal information, please review our Privacy Policy.

Types of SMS Communications: If you have consented to receive text messages from Professional Multiservices, you may receive messages related to the following:
• Appointment reminders
• Follow-up messages
• Billing inquiries
• Service updates and notifications
• Important deadline reminders during tax season

Example: "Hello, this is a friendly reminder of your upcoming appointment with Professional Multiservices at 9818 Liberia Avenue on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency: Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per week regarding your appointments, account status, or service updates.

Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method: You may opt-in to receive SMS messages from Professional Multiservices in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (703) 530-9100 or info@pms-taxes.com.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
• Message frequency may vary.

You May Not:
• Copy, reproduce, or distribute our website content without permission
• Use our trademarks, service marks, or logos without authorization
• Create derivative works based on our website or materials
• Use automated systems to access or scrape our website

You may view and print pages from our website for your personal, non-commercial use only.

Professional Multiservices, LLC, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific services giving rise to the claim.

Exceptions: Nothing in these terms shall limit our liability for:
• Fraud or fraudulent misrepresentation
• Death or personal injury caused by negligence
• Any liability that cannot be excluded by law

• Your breach of these Terms of Service
• Your violation of any law or regulation
• Your provision of inaccurate or incomplete information
• Any fraudulent or illegal activity on your part
• Third-party claims arising from your use of our services

We May Terminate: We reserve the right to terminate our services if:
• You fail to provide necessary information or cooperation
• You fail to pay fees or charges as agreed
• You breach these Terms of Service
• We determine that continuing the engagement would violate professional standards or applicable law
• There is a conflict of interest or loss of independence

Effect of Termination: Upon termination, we will return your original documents and provide you with copies of our work product (subject to payment of outstanding fees).

Dispute Resolution: Any dispute arising from these terms or our services shall be resolved through:

1. Informal Negotiation: We encourage you to contact us first to resolve any disputes informally 2. Mediation: If informal resolution fails, disputes may be submitted to mediation 3. Arbitration or Litigation: If mediation is unsuccessful, disputes may be resolved through binding arbitration or litigation in the courts of Virginia

Venue: You agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Virginia.

Severability: If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

No Waiver: Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer your rights or obligations under these terms without our written consent. We may assign these terms to a successor entity.

Electronic Communications: You consent to receive communications from us electronically, including via email and SMS (where you have provided consent).

Professional Multiservices, LLC 9818 Liberia Avenue Manassas, VA 20110

Phone: (703) 530-9100 Email: info@pms-taxes.com

Business Hours: Monday - Friday: 9:00 AM - 6:00 PM Saturday: 10:00 AM - 4:00 PM (Tax Season Only) Sunday: Closed